Wednesday, December 19, 2012

UpDate on Sears

I received my Tablet. it ok so far but am waiting for something to happen to it. In the mean time Sears (the big meanie that it is) Has threatened to ban me from their site. because I'm a big thorn in their side and I speak my mind. They don't like my negative comments. I wouldn't either. Sears fix whats broken and we wont have that problem. here is my convo with them.


http://www.facebook.com/sears/posts/10151360436165631?comment_id=26681824&notif_t=like



Another fail for sears. Your 24 to 48 hours as come and gone. You blew it with me. I wont ever shop with your guys again online and the only way I will shop with you guys at these stores is if you have a freebie. You guys cant keep treating customers this way and stay in business. I have already unliked you and probably wont be back except to read what other poor souls have lost from you, I might even comment again too.
Like ·
Jennifer Morgan and Kris Bruno like this.

Sears Carol -- We appreciate your consistent feedback and loyalty as a customer. Please understand that our Customer Care Network is responding as timely as possible in the order feedback is received. We ask that you please refrain from repetitive posting on our page as it violates our community guidelines and can disrupt the flow of communication. Thank you for your understanding and cooperation.
5 hours ago · Like

Sears Cares Carol - We are sorry that you feel this way, and we would like to help. After checking our records, I don't see that we ever received an email with contact information from you. Please resend your email to smadvisor@searshc.com, and we will get you in contact with a case manager that can help. Thank you, Brian.
2 hours ago · Like

Carol G Ha, nice try, then you guys lost it because i have a reply email showing you did in fact receive my email with all of my contact info.
24 minutes ago · Like · 1

Carol G Hi jennifer. lol and I just noticed my email says within 24 hours that was sent on Dec 15th. Dear Ms. Goss,
We apologize for the difficulties you have encountered. A case manager has been assigned to address your concerns. We will contact you within ...See More
18 minutes ago · Like

Carol G BFC= begin failed customer
17 minutes ago · Like

Carol G What else you got Sears Cares?
16 minutes ago · Like

Sears Carol -- We would like to please remind you to refrain from repetitive posting as a representative from our Sears Cares team is working on having your case resolved. If you are unable to do so, we will be forced to ban you. Thanks again for your compliance.
5 minutes ago · Like

Carol G May I ask how that can be when you have no contact information?
2 minutes ago · Like




See I can do copy and paste too Sears.

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